Travel Insurance

Cashless Claim

At our Patong Medical Clinic we co-operate with the leading Worldwide / International insurance companies for the tourists.

We help you to process and connect with your insurances across the world for direct billing and on this matter, If you hold the travel insurance that we work with, you will not use your pocket money for the expense of their medical and treatment bills.

Pay First & Claim Later

The Pay first and Claim later policy: The hassle free just pay upfront, we will provide you the medical report and receipt. You can claim your money back after your holiday.
Travel Insurance Accepted

Use Your Travel Insurance at Patong Medical Clinic

Many international insurers are supported. We handle the paperwork — you focus on getting better.

Book Now or Walk In
Immediate Treatment
Direct Billing Available
International Insurers Supported
24-Hour Medical Support

Can I Use Travel Insurance at Your Clinic?

Yes — and the process is simpler than you might think.

Yes. You can use travel insurance at Patong Medical Clinic.

Many international insurance providers support direct billing, meaning you may not need to pay upfront. If direct billing is not available, you can still receive treatment immediately and claim reimbursement afterward with full documentation. Our team works with a wide range of international travel insurance companies and regularly assists tourists from around the world.

Do I Pay First, or Can You Bill Directly?

Option 1

Direct Billing (Cashless)

We contact your insurer on your behalf — no upfront payment in most cases.

  • No upfront payment in many cases
  • We contact your insurance provider on your behalf
  • Approval depends on your policy and coverage
  • Faster and more convenient for travelers
Option 2

Pay First & Claim Later (Reimbursement)

Receive treatment now, reclaim costs from your insurer with our documentation.

  • Pay for your treatment at the clinic
  • Receive complete medical documents
  • Submit a claim to your insurance provider afterward
  • Widely preferred by most patients
Every insurance policy is different. Coverage, direct billing eligibility, and payment requirements depend on your specific plan. Our team can check and guide you before or during your visit.

Simple & Stress-Free Insurance Process

Our goal is to make the process smooth so you can focus on your health, not the paperwork.

1

Visit the Clinic

Walk in anytime — or call ahead for a Doctor Visit at your hotel.

2

Share Your Insurance Details

Provide your policy info and insurer contact at reception.

3

We Check Your Coverage

Our team verifies your coverage with your insurance provider.

4

Treatment Begins

You receive care immediately — no delays while we sort the insurance.

5

Billing Arranged

Direct billing or reimbursement documents provided before you leave.

What Documents Will I Receive?

We provide all necessary documents to support your insurance claim — accepted by international providers worldwide.

Medical Certificate

Official certificate confirming diagnosis and treatment received.

Doctor's Report

Detailed report from the attending physician for your insurer.

Official Receipt

Itemised receipt accepted by international insurance providers.

Specialists in International Patient Care

English-Speaking Medical Staff

Clear communication in English throughout your visit.

Experience with Global Insurers

We regularly work with leading international insurance companies.

Fast & Professional Care

Treatment starts immediately — no unnecessary waiting.

Doctor Hotel Visit Available

Can't come to us? Our doctor comes to your hotel in Patong.

Walk In or Contact Us Anytime

Whether you're visiting Phuket short-term or staying longer, we make healthcare simple and accessible for every traveler.

Walk-In Available 24-Hour Support Urgent Cases Prioritised Hotel Visits

Why Patients Choose Us

01

Direct Billing Support

We coordinate with your insurer so you don't have to worry.

02

Clear & Transparent Process

No hidden steps — we explain every stage to you.

03

Fast Treatment

Insurance checks happen alongside your care — no delays.

04

Professional Team

Experienced with international patients and global insurers.

05

Prime Patong Location

Conveniently located in the heart of Patong, Phuket.

Frequently Asked Questions

Insurance & Medical Treatment in Patong

Yes. You can use your travel insurance at Patong Medical Clinic. However, coverage, direct billing eligibility, and payment requirements depend on your individual insurance policy. Our team can assist in checking your coverage and guiding you through the process.
Not always. If your insurance supports direct billing, you may not need to pay upfront. We assess this when you arrive and advise you on the best option.
Yes. We can assist in contacting your insurance provider and coordinating the entire process — so you can concentrate on your recovery.
You can still receive treatment right away and claim reimbursement afterward using the medical certificate, doctor's report, and official receipt we provide.
Approval time depends on your insurance provider. However, treatment begins immediately regardless of approval status — we handle the insurance verification in parallel with your care.
We cooperate with many leading international insurance companies used by travelers worldwide. If you are unsure whether your insurance is supported, our team can check and guide you before or during your visit.

Get Medical Treatment with Insurance Today

Walk in or contact us anytime. Your health comes first — insurance should never be a barrier to getting the care you need.

Register Form

24 Hours Doctor Visit

you’re very welcome to make an appointment for a doctor to come to your hotel room instead. We provide a round-the-clock service from our tourist clinic in Patong, so whenever you feel unwell, don't hesitate to contact us.

Personal information

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